We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ('Personal Data'). Personally, identifiable information may include, but is not limited to:
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ('Usage Data').
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
In case of any technical problem due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the merchant’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited to merchant’s account.
If double payment happens and the payment gateway service clearly mentions it, the merchant will refund the payment after the merchant’s account receives payment. The merchant can also adjust the amount to the next month's fee as per Payer's request.
In all other cases where there is a discrepancy in the fee paid, the payer has to directly contact the merchant and the merchant’s decision would be final.
Check Audit Status under following link https://www.meity.gov.in/content/gi-cloud-meghraj